TopicKnowledge management audit checklist.
PostedSun, Feb 16th 2020 08:46 AM
Create the check part of the list by assigning a check box, a space for initials, or a place for additional information to be entered. For example, the buyer may annotate each item with the purchase information (quantity, delivery date, purchase order number, vendor confirming number, and vendor clerks name), the salesclerk would number the steps in the correct order, and the human resource person would have the new employee initial each step as having been read and understood.
The checklist also ensures that mistakes are minimized, time is well spent, revenue is optimal, and the customer is well taken care of. As for the latter, how would you feel if the clerk forgot to enter the serial number of the appliance you bought and your warranty was not in the system? A checklist makes sure that necessary steps are accomplished in the correct order.